Commercial Solutions Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Identify, construct, and showcase Smartsheet solutions that address specific customer challenges.

• Lead technical sales initiatives, working closely with sales teams to define customer needs, summarize obstacles, design solutions, and offer technical advice that highlights the value of Smartsheet's products.

• Facilitate discovery sessions to identify business processes and issues, informing both sales and solution delivery strategies.

• Collaborate with Sales, Product, Customer Success, and Professional Services teams to ensure an exceptional overall customer experience and drive revenue growth.

• Continuously expand and maintain knowledge of all Smartsheet products, services, and competitive landscape.

• Engage in cross-functional and department-wide projects that align with strategic initiatives.

• Provide insights to Product teams to ensure our solutions remain in tune with customer requirements.

• Occasionally travel to customer locations as a technical subject matter expert.

⛳️ Requirements

• A minimum of 1-3 years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or in a related role within the SaaS and enterprise B2B software sector.

• Strong critical thinking abilities, a growth-oriented mindset, and experience in analyzing, evaluating, and synthesizing complex issues.

• Experience in leveraging and positioning AI throughout sales cycles.

• Demonstrated success in selling across various lines of business.

• Robust technical skills and the ability to thrive in ambiguous and high-pressure environments.

• Exceptional communication and presentation skills, capable of conveying technical concepts to both technical and non-technical audiences.

• Familiarity with project management methodologies and their practical applications in business.

🏝️ Benefits

• Employer-subsidized medical, vision, and dental coverage for full-time employees.

• 401k Match to assist you in saving for your future (50% of your contribution up to the first 6% of your eligible pay).

• Monthly stipend to facilitate your work and enhance productivity.

• Flexible Time Away Program, along with Sick Time Off.

• US employees automatically receive coverage under Smartsheet-sponsored life insurance, short-term, and long-term disability plans.

• US employees benefit from 12 paid holidays annually.

• Up to 24 weeks of Parental Leave.

• A personal paid Volunteer Day to support community efforts.

• Opportunities for professional growth and development, including access to Udemy online courses.

• Company-funded perks, such as a counseling membership, local retail discounts, and your own personal Smartsheet account.

• Teleworking options available from any registered location in the U.S. (role specific).