Commercial Service Technician – Floater

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Execute installations, preventive maintenance, and repairs on HVAC/R systems, food service equipment, plumbing, fuel dispensers, and electrical systems within the facility.

• Address service requests and effectively troubleshoot, diagnose, and repair equipment in accordance with warranty stipulations and industry standards.

• Update the service technician supervisor and store management on the status of repairs.

• Complete work order notes on the same day and submit them to the supervisor with accurate charge allocations.

• Ensure sufficient truck stock, maintain service vehicles, tools, and uniforms in good condition.

• Diagnose and repair fuel dispensers, replace fuel filters, and address issues with fuel security systems.

• Inspect both the interiors and exteriors of facilities for safety and maintenance concerns.

• Conduct preventive maintenance on rooftop HVAC units, split systems, ice machines, standalone refrigeration units, fryers, and other food service equipment.

• Fulfill service appointments and coordinate with facility maintenance teams.

• Carry out routine testing and calibration of equipment.

• Provide coverage for regions during staff vacancies, paid time off (PTO), or leaves of absence (LOA).

• Respond to corporate project requests and participate in surveys.

• Adhere to lockout/tagout procedures and safety guidelines.

• Keep maintenance workspaces and company vehicles clean and organized.

• Offer support during emergencies such as power outages or safety incidents.

• Travel extensively and perform other assigned duties as required.

⛳️ Requirements

• Must be legally authorized to work in the United States without the need for employer sponsorship.

• A high school diploma or equivalent is required.

• A valid state driver’s license and a positive driving record are mandatory.

• At least 3 years of recent experience in commercial HVAC service is required.

• EPA Universal 608 certification is required.

• A minimum of 3 years of recent experience in repairing commercial cooking or refrigeration equipment is essential.

• Basic knowledge and capability to repair commercial plumbing and electrical systems.

• Fundamental understanding of OSHA guidelines.

• Strong analytical and problem-solving abilities are necessary.

• Excellent communication and customer service skills are required.

• Ability to work independently with minimal supervision.

• Intermediate mathematical skills are necessary.

• Capability to read and interpret site drawings.

• Ability to work in congested areas during business hours.

• Competence in collaborating effectively with internal departments.

• Ability to climb ladders.

• Ability to lift and carry weights up to 50 lbs.

• Willingness to work in inclement weather conditions.

• Ability to bend, stoop, twist, crawl, and kneel as required.

• Participation in company-sponsored safety training is required.

🏝️ Benefits

• Annual performance-based bonus from the company.

• Weekends are off.

• No on-call responsibilities.

• Company-provided service vehicle.

• Tools and equipment are supplied by the company.

• Cell phone and iPad provided for work purposes.

• Weekly pay schedule.

• Comprehensive medical, dental, vision, and life insurance.

• 401(k) plan with company matching contributions.

• Tuition assistance program available.

• Adoption assistance offered.

• Paid Time Off (PTO) is provided.

• Fuel discounts available.

• Company uniforms, including boots, jackets, shirts, and pants, are provided.

• Boots reimbursed up to $150 annually.

• Pants reimbursed up to $200 annually.

• All required personal protective equipment (PPE) is supplied.

• OSHA 10 training is provided.

• Company-sponsored safety training is available.