Commercial Quality Assurance, Technical Analyst

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Collaborates with stakeholders to establish quality assurance criteria that enhance the claims process.

• Oversees and evaluates quality assurance reviews across all commercial and business auto lines to ensure adherence to relevant regulatory standards, internal policies, and quality benchmarks.

• Performs in-depth analyses of processes, documentation, and controls; assists with state-requested regulatory quality reviews; and adopts a solution-focused approach to identify and facilitate effective resolutions.

⛳️ Requirements

• A minimum of 3 years of experience in commercial auto casualty, cargo, or hazmat claims.

• Prior experience in claim handling is acceptable if currently in an analytical position.

• Preference for candidates with experience across various claim types.

🏝️ Benefits

• Competitive salary.

• Paid time off.

• Flexible working arrangements.

• Tailored development programs.

• Mentorship opportunities.

• Assistance with certification.