Commercial Kitchen Service Technician

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Collaborate with managers in the restaurant and hospitality sectors to provide comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and various specialty food service equipment.

• Exhibit your mechanical skills, troubleshooting abilities, and capacity to interpret diagrams and schematics.

• Effectively troubleshoot, diagnose, and repair commercial kitchen equipment, encompassing cooking, refrigeration, ware-washing, and other specialty food service tools.

• Liaise with manufacturers as necessary to assist with diagnostics and parts identification.

• Seek assistance from the Technical Assistance Group for technical support while on-site.

• Install all parts ordered for customers promptly and professionally, adhering to company policies.

• Advocate for and suggest additional services offered by Smart Care to customers when appropriate.

• Generate accurate and timely administrative documents, including work orders, time reports, receipts, and inventory of truck stock.

• Adhere to safe work practices and accident prevention protocols.

• Keep a tidy and organized service vehicle, along with precise parts and tool inventory.

• Maintain productivity levels in line with company standards.

⛳️ Requirements

• High School diploma or equivalent qualification.

• Minimum of 1 year of technical experience in refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.

• Possession of a valid driver’s license and an acceptable motor vehicle record.

• Willingness and ability to participate in the emergency on-call rotation, which includes nights and weekends.

• Availability for occasional overnight travel as required.

• Relevant technical training, licenses, and/or certifications (e.g., EPA, CFESA).

• Experience in the repair of commercial refrigeration and/or commercial cooking equipment.

• Self-driven with a demonstrated ability to prioritize tasks and work independently with minimal supervision.

🏝️ Benefits

• On-the-job training with access to on-demand technical support, as well as ongoing formal hands-on and classroom training at our National Training Kitchen.

• Professional CFESA certifications with opportunities for career advancement.

• Provision of a company service vehicle, fuel card, tablet, and cell phone for business use.

• Comprehensive benefits program featuring a market-leading 401k and paid time off.

• Take charge of your career with growth opportunities, including advanced technician and management roles.