Commercial Coordinator

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Assume responsibility for the operational aspects of our sales and commercial activities.

• Strive to discover smarter and more efficient working methods.

• Ensure opportunities progress smoothly and prepare proposals and contracts.

• Oversee pricing strategies and documentation management.

• Guarantee that customers receive prompt, professional responses at all times.

• Facilitate more efficient quote generation and enhance other segments of the sales and marketing process.

• Simplify the purchasing experience for customers and alleviate administrative burdens from our leadership team.

• Interact with potential customers within the distilled spirits market throughout the DRAMS sales cycle.

• Maintain precise and current records of sales activities and the pipeline in the CRM system.

• Generate pipeline and forecast reports in collaboration with the Marketing Manager to advance opportunities.

• Develop comprehensive proposals and statements of work based on scoping notes.

• Create quotes, pricing alternatives, and commercial packages.

• Draft and manage contracts, including NDAs, MSAs, and SOWs.

• Handle smaller service requests and change-request quotes.

• Assist in the preparation and delivery of sales presentations, product demonstrations, and proposal documents.

• Organize customer meetings effectively.

• Support renewal processes, upsells, and cross-sell opportunities.

• Continuously enhance sales/commercial processes and templates.

• Collaborate with marketing and customer success teams to ensure a smooth transition from prospect to customer.

⛳️ Requirements

• Excellent communication abilities—both written and verbal—with the capacity to engage professionally with clients.

• Strong commercial numeracy, with comfort in pricing matters.

• Highly organized and disciplined, with outstanding time-management skills, meticulous attention to detail, and the ability to juggle multiple tasks.

• Proficient in using CRM systems and office software (e.g., Excel, Word, Zoho, Salesforce).

• Must have the independent right to work in the UK.

• Familiarity with the distilled spirits industry would be a significant advantage.

• Experience with AI tools is preferred.

• Prior experience in bid/proposal management.

• Background in commercial operations, sales operations, professional services, or consulting environments.

• Experience in B2B and/or software/technology sectors.

• Ability to work collaboratively as part of a small yet dynamic sales team.

🏝️ Benefits

• 32 days of holiday, including bank holidays, increasing to 34 after 1 year of service.

• Employer 5% Pension contribution alongside Employee 4% Pension.

• Private Healthcare coverage.

• Life Assurance benefits.

• Company Sick Pay provision.

• Family-friendly policies in place.

• Generous Annual Bonus Scheme.

• Opportunities for Social Days.