Commercial Claims Advocate

This is a fully remote position, open to applicants in Kansas, +1 more state.

📋 Description

• Act as a claims advocate and facilitator for clients.

• Provide consultation to clients regarding claim-related issues.

• Analyze and suggest solutions for coverage, quantum, and claim management challenges.

• Negotiate with insurers, adjusters, and legal representatives to expedite fair claim settlements.

• Engage in sales presentations aimed at prospective clients.

• Assist clients in formulating customized claims servicing instructions that align with their needs and insurance programs.

• Review and provide feedback on policy wording for account teams.

• Conduct regular reviews of claims with clients, insurers, and loss adjusters.

• Interpret policy language and carry out coverage analyses.

• Support advocacy, coverage, dispute resolution, claims management, and associated client services.

⛳️ Requirements

• Completion of post-secondary education and/or relevant work experience.

• Must hold or be committed to obtaining the appropriate provincial license within the probationary period.

• Additional insurance qualifications/designations, such as CIP or CRM, are considered advantageous.

• Strong understanding of coverage and analytical skills in policy interpretation.

• Familiarity with pertinent insurance legislation and notable insurance-related court rulings.

• Knowledge of Michigan no-fault auto liability.

• General understanding and/or experience with various lines of insurance coverage; detailed knowledge in specialized coverage lines is a plus.

• Previous experience in claims consultation with larger risk accounts is preferred.

• Excellent verbal and written communication abilities.

• Proficient time management and organizational skills.

• Results-driven with a strong emphasis on client service.

• Competent computer skills, including proficiency in email, word processing, spreadsheet software, and familiarity with presentation software.

• Strong interpersonal and negotiation skills.

• 2–5 years of relevant experience.

• Bachelor’s degree (4-year degree) is required.

🏝️ Benefits

• Medical, Dental, and Vision (PPO, HMO, and HSA).

• Comprehensive Wellness Program.

• 401(k) Retirement Plan.

• Life and Disability Plans.

• Vacation, Holiday, Sick, and Personal Time Off.

• Pet Insurance.

• Comprehensive Onboarding Program.

• Continuing Education / Personal Development Programs.

• Flexible Work Arrangements.

• Employee Engagement Events.

• Dress for Your Day Dress-Code.

• Service Awards.