Collections Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Manage incoming and outgoing phone calls promptly and professionally to effectively perform collections activities.

• Employ negotiation and customer service skills to achieve favorable outcomes.

• Comply with all FDCPA, FCRA, HIPAA, and other relevant regulations.

⛳️ Requirements

• Minimum of 1 year of experience in a Collections, Call Center, or Customer Service role.

• Proficient in entering and updating data in company and/or client systems accurately and promptly.

• Capability to thrive in a fast-paced, deadline-driven environment.

• Excellent organizational skills.

• Ability to manage multiple tasks simultaneously.

• Strong focus on customer service and deliverables.

• Willingness to demonstrate flexibility in scheduling and assignments, including regular evening and Saturday work as required by the business.

• Capacity to work effectively and collaboratively in a team-oriented environment.

🏝️ Benefits

• Health, Dental, Vision, Life, and Disability Insurance.

• 401K with employer match.

• HSA/Flexible spending accounts.

• Paid time off beginning at 90 days and annual profit sharing.

• 7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day.

• Family-Friendly Events.

• Wellness Programs/Gym Reimbursement.

• All necessary equipment and technical support will be provided.