CNC Field Service Engineer

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Installing new or modified equipment at the client’s site and ensuring it operates fully in accordance with specifications.

• Analyzing, reviewing, and inspecting findings to identify the root causes of issues, and recommending repair, replacement, or other corrective measures.

• Coordinating issue resolution with factory or Phillips inside service support to facilitate prompt repairs.

• Offering on-site technical support to assist in troubleshooting and repairing equipment.

• Updating and finalizing current incomplete service reports to accurately and thoroughly reflect the work completed.

• Providing feedback to the factory to assist in updating and refining the service procedures used in troubleshooting and repairing machines in the field.

• Acting as a communication link between the client and the company to ensure effective service delivery to the customer.

• Conducting training on the safe operation of the equipment and demonstrating skills to trainees, including both team members and clients.

⛳️ Requirements

• Experience with maintenance on CNC machines.

• Valid driver's license.

• Willingness to travel up to 80% of the week, including potential overnight stays from Monday to Friday.

• High mechanical aptitude with some electrical knowledge.

• Strong communication skills and the ability to interact with customers professionally.

• Capability to track expenses and manage paperwork associated with completed maintenance tasks.

🏝️ Benefits

• Comprehensive training programs.

• Opportunities for career growth and advancement.

• Competitive salary and benefits package.