Cloud Operations Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the daily availability, monitoring, maintenance, incident response, and resolution for the BeyondTrust Cloud Service.

• Collaborate closely with various teams and organizations to ensure the service's performance aligns with established SLAs.

• Diagnose and conduct initial assessments of failed processes and instances within large-scale distributed systems.

• Analyze and implement effective solutions for systematically identified challenges, threats, and preventive maintenance tasks.

• Organize work, identify potential risks, and provide precise time estimates for deliverables.

• Effectively communicate with stakeholders, including team leaders, managers, and directors.

• Create comprehensive documentation for all tasks using strong writing skills.

• Adhere to and implement risk and compliance policies and procedures.

• Actively engage within an Agile team to foster continuous improvement of processes, policies, and automation.

• Commit to ongoing learning through both internal and external training opportunities.

⛳️ Requirements

• A bachelor's degree or equivalent work experience related to operating systems and networking.

• Relevant experience in Cloud administration and automation.

• Proficient in managing and operating Azure or AWS cloud environments, including virtual machines, load balancers, and storage buckets.

• Solid background in technical support and service delivery.

• Demonstrated strong troubleshooting skills and technical expertise.

• Experience with Linux and Windows Server Systems.

• Familiarity with BeyondTrust products.

• Possession of Azure or AWS certifications.

• Experience with Kubernetes and/or Docker.

• Scripting experience in PowerShell, Azure CLI, Python, JavaScript, and Terraform.

• Understanding of Agile methodology.

🏝️ Benefits

• Health insurance

• Professional development opportunities