Clinical Support Coordinator – Specialty Nursing

This is a fully remote position, open to applicants in Florida.

📋 Description

• Provide non-clinical administrative assistance to clinical teams.

• Ensure the timely, accurate, and efficient coordination of patient care activities.

• Act as a vital collaborator with nurses, pharmacists, providers, and internal business partners.

• Oversee administrative workflows, maintain patient records, coordinate documentation, and facilitate therapy-related processes.

• Offer exceptional customer service while adhering to company policies, regulatory standards, and quality benchmarks.

• Enhance operational efficiency and support favorable patient outcomes.

⛳️ Requirements

• High school diploma or equivalent is mandatory.

• Prior experience in healthcare administration, specialty pharmacy, or a clinical support setting is preferred.

• Strong organizational skills, time management abilities, and the capacity to multitask effectively.

• Excellent verbal and written communication capabilities.

• Proficiency in Microsoft Office and healthcare documentation systems.

• Ability to work both independently and collaboratively within a team-oriented environment.

• Demonstrated dedication to quality, accuracy, and outstanding customer service.

• At least two years of experience in healthcare, specialty pharmacy, care coordination, or a clinical support environment.

• Experience in supporting specialty therapies, infusion services, or complex patient care programs.

• Understanding of healthcare regulations, including HIPAA, and familiarity with specialty pharmacy or infusion workflows.

• Experience with electronic health record (EHR) systems and healthcare applications such as Epic, Microsoft Office Suite, and other clinical documentation tools.

• Strong analytical and problem-solving abilities with an emphasis on continuous process improvement.

• Excellent interpersonal, written, and verbal communication skills, with the ability to foster effective relationships across multidisciplinary teams.

• Proven ability to work independently while effectively collaborating with cross-functional teams.

• Experience in quality assurance, documentation review, data tracking, and reporting.

• Customer-focused mindset with a commitment to providing exceptional service to patients, providers, and internal stakeholders.

• Ability to adapt to shifting priorities and contribute positively to organizational change initiatives.

🏝️ Benefits

• Medical, dental, and vision insurance coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources based on eligibility.