Clinical Specialist, TEG

This is a fully remote position, open to applicants in California.

📋 Description

• Manage territory for the current TEG customer base.

• Enhance product usage among existing clients and broaden the customer base by providing clinical education to new users, thereby generating revenue growth.

• Ensure that customers can operate TEG equipment, software, and related disposables independently, safely, and efficiently.

• Train both new and existing customers on all product and clinical features of the TEG line.

• Summarize training sessions and provide necessary follow-up support through onsite assistance in various operational and application areas.

• Offer clinical expertise to ensure that the TEG product line meets standard care levels.

• Drive business growth by establishing new relationships with clinicians.

• Visit designated hospital accounts to identify and train clinical champions.

• Provide dedicated onsite support for new TEG customers during their “going live” phase.

• Address technical, operational, and clinical concerns of customers.

⛳️ Requirements

• Education Level: Bachelor of Arts or Science (required).

• Master of Arts or Science or Business Administration (preferred).

• Over 3 years of experience in the industry or clinically related experience, ideally in complex medical devices and/or critical care settings.

• Proven written communication skills.

• Excellent verbal communication and listening abilities.

• Ability to persuade and demonstrated success in driving product adoption.

• Strong interpersonal skills, comfortable interacting with clinicians at a high level, with a talent for cultivating customer relationships.

• Robust project management and organizational skills.

• Required knowledge of hemostasis management.

• Strong technical and clinical aptitude to understand and train customers and users on products, including operating the TEG® Analyzer, interpreting results, and using the software effectively.

🏝️ Benefits

• 401(k) with up to a 6% employer match and no vesting period.

• Employee stock purchase plan.

• "Flexible time off" policy for salaried employees.

• Accrual of three to five weeks of vacation annually for hourly employees based on tenure.

• Accrual of up to 64 hours of paid sick time annually.

• Paid and/or floating holidays.

• Parental leave.

• Short- and long-term disability insurance.

• Tuition reimbursement.

• Health and welfare benefits.