Clinical Retention Specialist – Mid-Atlantic

This is a fully remote position, open to applicants in Kentucky, +5 more states.

📋 Description

• Become a part of a mission-oriented team focused on making life easier for individuals living with diabetes.

• Create a significant impact through cutting-edge technology, enabling our clients to experience enhanced freedom and improved health.

• Foster long-term utilization of Omnipod® products while enhancing health and quality of life outcomes for those managing diabetes.

• Combine extensive clinical knowledge, consultative sales skills, and relationship management to ensure customer retention through impactful education, proactive problem-solving, and tailored clinical support.

• Collaborate closely with internal teams and healthcare professionals.

• Train customers and healthcare providers on Omnipod data and reporting tools to encourage informed clinical discussions and optimize therapy outcomes.

⛳️ Requirements

• A bachelor’s degree is mandatory.

• Current, professional clinical credentials are required, such as Registered Nurse (RN) or Registered Dietitian (RD).

• A minimum of 3 years of experience in training and/or supporting insulin pump patients.

• Hands-on experience collaborating with healthcare providers in a diabetes management environment.

• A valid Certified Diabetes Care and Education Specialist (CDCES) credential is essential.

• Capability to uphold all necessary professional licenses and Omnipod product certifications.

• Proven ability to communicate clearly and persuasively with diverse audiences through phone and virtual communication platforms.

🏝️ Benefits

• Medical, dental, and vision insurance

• 401(k) plan with company matching

• Paid time off (PTO)

• Additional employee wellness programs