Clinical Pharmacist, Pharmacy Outreach

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Enhance patient outcomes through telephonic interventions.

• Concentrate on the tactical execution of medication management services, which includes polypharmacy, adherence, and optimization of pharmacotherapy.

• Provide counseling to patients through telephonic outreach regarding medication adherence, addressing medication-related issues such as barriers to adherence, polypharmacy, or the use of high-risk medications, while making suitable evidence-based recommendations to patients and Practice Care Teams.

• Conduct focused clinical chart reviews as necessary to inform patient interventions.

• Secure and document patient commitment to medication adherence and tackle barriers in real-time.

• Refer complex clinical cases to prescribers or interdisciplinary teams as needed.

• Achieve and maintain performance goals (e.g., STARs, HEDIS).

• Collaborate with Physicians and clinical and administrative staff to enhance the Medication Management workflow and patient experience.

• Proactively identify gaps in medication management through patient interactions and convert patient insights into specific recommendations that drive enhancements in practice operations and clinical workflows.

• Engage in the design, implementation, and assessment of pilot programs or process modifications (“test and learn”) within the outreach model.

• Act as a clinical subject matter expert, utilizing clinical pharmacy expertise to support organizational objectives and adapt to the evolving needs of healthcare.

• Create and maintain standardized resources, educational tools, and clinical protocols to improve medication outcomes and performance on quality measures (e.g., STARS, HEDIS) for practices, clinicians, and patients.

⛳️ Requirements

• Doctor of Pharmacy (PharmD).

• Active, unrestricted pharmacist license in the state of practice; valid multi-state licensure in at least two of the following states: AL, KY, LA, MS, NC, KS, PA, UT, VA, WV, MI, DE.

• Willingness to acquire and maintain additional licenses within 6 months of hire.

• A minimum of 3 years of experience in value-based care, ambulatory care, or community pharmacy settings.

• Comprehensive knowledge of pharmacotherapy and pharmacy practice.

• Excellent verbal and written communication skills; ability to translate complex clinical data into clear, understandable language for patients and care teams.

• Proficient in telephony platforms and various Electronic Health Record (EHR) systems.

• Capacity to work in a fast-paced environment and adapt swiftly to change.

• Availability to work between 8 AM - 7 PM EST as required by business needs.

🏝️ Benefits

• Flexible work schedules and remote work options are available for many positions.

• Health, dental, and vision insurance covered up to 80% for employees, dependents, and domestic partners.

• Generous time-off policy (21 days of PTO in your first year).

• Two paid volunteer days and 11 paid holidays.

• 12 weeks of paid parental leave for all new parents.

• Six weeks of paid sabbatical after six years of service.

• Educational Assistant Program and Clinical Employee Reimbursement Program.

• 401(k) with up to a 4% match.

• Stock options.

• And much more!