Clinical Administrative Support Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Input data from incoming patient care coordination requests into Salesforce Health Cloud.

• Refresh Salesforce Health Cloud with patient-specific tasks in accordance with our engagement protocols.

• Engage with outpatient treatment providers via phone to verify appointment attendance.

• Revise patient lists based on daily census reports received from inpatient treatment providers.

• Partner with hospital discharge planners to synchronize discharge notifications and appointment details.

• Develop and maintain schedules for clinical personnel.

• Assist the operations team in pinpointing processes for automation and execution.

• Collaborate with the clinical team to improve the quality of care delivered.

⛳️ Requirements

• A minimum of 2 years of experience in outpatient clinical office positions, whether in physical or virtual medical or behavioral health practices.

• Familiarity with technology solutions that facilitate clinical workflows.

• Proficient in Microsoft Word, Excel, and Outlook.

• Knowledge of Salesforce Health Cloud is desirable but not mandatory.

• A strong sense of empathy and commitment to minimizing barriers to behavioral health and social services for underserved communities.

• Excellent oral and written communication abilities.

• Capability to navigate uncertainty and tackle challenges with resilience and adaptability.

• Experience in fast-paced and dynamic work settings.

🏝️ Benefits

• Become part of one of the most pioneering healthcare technology firms in the nation.

• Enjoy the freedom to create alongside a passionately supportive team.

• Gain insights from operating at the highest levels and on the most strategic initiatives of the company, including guidance from world-class investors and advisors.

• Experience a sense of belonging at Bamboo We Care.

• Health insurance

• Retirement plans

• Flexible work arrangements

• Opportunities for professional development