
Client Success Manager – Account Director, Digital Marketing
Posted May 20

Posted May 20
This is a fully remote position, open to applicants in Colombia.
• Take ownership and cultivate client relationships as the main point of contact.
• Act as the primary liaison for clients.
• Facilitate client meetings to discuss strategy, performance, and next steps.
• Supervise execution across various marketing channels:
• - Google Ads / Paid Media
• - SEO & Google Business Profile
• - Websites & landing pages
• - Social media
• - Email & content marketing
• Perform quality control on campaigns prior to client delivery.
• Identify performance challenges (tracking, conversions, lead quality, etc.) and implement solutions.
• Collaborate with internal teams (PPC, SEO, design, content, web).
• Ensure all deliverables are accurately completed and delivered on time.
• Maintain high levels of client satisfaction and retention.
• Monitor churn rates and actively seek to enhance account performance.
• 4–7+ years of experience in digital marketing (preferably in an agency setting).
• In-depth knowledge of Google Ads (mandatory).
• Experience with various marketing channels (SEO, paid media, email, social media, websites).
• Capability to review, QA, and comprehend PPC campaigns (even without direct execution).
• Excellent command of professional English (comfortable working with U.S. clients).
• Strong skills in client management and communication.
• Ability to manage approximately 30 accounts at once.
• Highly organized, proactive, and responsible.
• Strong problem-solving and analytical thinking abilities.
• 💼 Full-Time Position: M–F Business hours.
• 💵 Salary: $2,800 USD.
• 🏠 100% Remote work environment.
• Performance-based bonus.
• Long-term growth opportunities within a fast-scaling agency.
Floowi Inc
Shape your Life
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