Client Manager, Customer Success

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Utilize advanced AI and analytics methodologies to tackle intricate data challenges in the automotive sector.

• Examine and interpret extensive, complex datasets to uncover trends, insights, and opportunities.

• Create predictive models to identify potential vehicle issues and their root causes.

• Collaborate with engineering and cross-functional teams to enhance vehicle design and manufacturing processes.

• Convert complex data into concise, actionable insights that aid business and client decision-making.

• Produce and present comprehensive reports, dashboards, and presentations for stakeholders, including senior leadership.

• Act as a trusted consultant to OEM clients, ensuring effective utilization of data and analytics to drive business results.

• Establish and maintain strong client relationships, proactively discovering opportunities to bolster sales, marketing, and product initiatives.

• Serve as a subject matter expert in automotive quality, warranty reduction, and competitive analysis.

• Lead client onboarding, training, and ongoing engagement to optimize the value derived from analytics solutions.

• Continuously improve analytics strategies by embracing emerging tools, technologies, and methodologies.

⛳️ Requirements

• 2–5 years of experience in automotive, consulting, or data analytics-related positions.

• Bachelor’s or Master’s degree in a relevant discipline.

• Strong analytical capabilities with the proficiency to interpret complex datasets and convert insights into actionable strategies.

• Advanced skills in Excel and PowerPoint, with experience delivering presentations to executive-level audiences.

• Comprehensive understanding of automotive industry trends and dynamics.

• Familiarity with Palantir Foundry.

• Proficient in Python, Spark, and SQL.

• Proven ability to integrate and analyze data from various complex sources.

🏝️ Benefits

• JD Power is dedicated to fostering a diverse workforce.

• Qualified candidates will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

• If you require accommodations during the recruitment and selection process, please contact tarecruitment@jdpa.com.