Client Expansion and Growth Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Growth: Propel revenue growth by introducing and marketing additional Phigenics services to current client accounts.

• Proposal Generation: Engage in client discovery calls and present proposals for new services to existing customers.

• Strategic Planning: Recognize opportunities within accounts and develop strategies to take advantage of them.

• Technical Knowledge: Possess a thorough understanding of building water systems, infrastructure, regulations, and water chemistry.

• Differentiate: Articulate the unique benefits of Phigenics services across various accounts.

• CRM Utilization: Ensure precise customer data management in the CRM and respond swiftly to client requirements.

• Relationship Management: Cultivate and sustain robust, long-lasting relationships with key stakeholders to guarantee client satisfaction and retention.

• Collaboration: Partner effectively with Account Managers, technical teams, and other internal stakeholders to provide seamless client experiences.

• Market Awareness: Stay updated on industry trends, competitor offerings, and regulatory changes to effectively position Phigenics.

• Performance Tracking: Track sales metrics and account growth, offering regular updates and forecasts to leadership.

⛳️ Requirements

• A bachelor's degree is mandatory.

• 1–5 years of professional sales experience in healthcare; experience with water-related engineering is advantageous.

• Familiarity with ASHRAE 188, CMS Legionella requirements, and associated water safety standards is a plus.

• Capability to calculate ROI.

• Exceptional communication, organization, and leadership skills.

• Strong interpersonal and relationship-building skills across cross-functional teams.

• Proficient in presentations and facilitation.

• Self-driven with a proactive, solution-oriented approach.

• Dedication to professional ethics.

• Flexibility in a dynamic, fast-paced business environment.

• Proficient in MS Office and HubSpot.

🏝️ Benefits

• Travel to client locations within the region is required.

• Responsibilities include leading sales-related meetings.

• Occasional overnight travel may be necessary.

• Professional attire (coat and tie or equivalent) is expected; PPE may be required based on site conditions.

• Physical activities may include walking, climbing stairs, or using ladders.