Client Administrator

This is a fully remote position, open to applicants in Alabama.

📋 Description

• The Client Administrator is tasked with carrying out and assisting in the daily client operations within SSI’s healthcare revenue cycle SaaS platforms.

• This position serves as a connection between client support and client management by guaranteeing precise operational execution, reporting, and revenue cycle workflows.

• Carry out daily monitoring of eligibility (270/271), claims (837), rejections (277), and remittance (835).

• Oversee operational performance and pinpoint any issues or irregularities.

• Ensure that client transactions are processed accurately and in a timely manner.

• Create and maintain client reports, dashboards, and key performance indicators (KPIs).

• Evaluate denial rates, rejection trends, and throughput metrics.

• Spot opportunities for automation and enhancement of workflows.

⛳️ Requirements

• A Bachelor’s degree in Healthcare Administration, Business Administration, or a related field.

• 3–5 years of experience in healthcare revenue cycle and provider operations.

• Proficiency with reporting tools, Excel, and/or BI platforms.

• Familiarity with ANSI X12 EDI transactions (270/271, 837, 277, 835).

• Understanding of SaaS platforms, system configurations, and data workflows.

• Must possess the ability to read and write proficiently in English.

🏝️ Benefits

• The SSI Security-First Mindset

• Information security and data protection is a shared responsibility

• Background checks and drug tests are required.