Claims/Regulatory Analyst

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Conducting research and providing support for intricate utility damage claims.

• Managing inquiries related to regulations and compliance investigations.

• Auditing damage investigations and executing root cause analyses.

• Addressing inquiries related to regulatory compliance.

• Creating robust documentation to support claims.

• Collaborating with operations teams, customers, regulatory bodies, utility owners, contractors, and industry organizations.

⛳️ Requirements

• A bachelor’s degree in Business, Risk Management, Legal Studies, Safety, Utility Operations, or a similar field; relevant industry experience may be accepted as a substitute.

• Proven experience in conducting intricate investigations and preparing robust documentation.

• In-depth knowledge of utility locating practices, damage prevention principles, and one-call/811 regulations.

• Experience in engaging with customers, contractors, regulatory agencies, and insurance representatives.

• Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.

• Exceptional written and verbal communication abilities.

• Strong analytical and problem-solving skills.

• Capability to handle multiple priorities and deadlines in a dynamic environment.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with employer matching.

• Opportunities for professional development and continuing education.

• Flexible working arrangements and a supportive work culture.