Claims Specialist, Commercial Casualty

This is a fully remote position, open to applicants in United States.

📋 Description

• Address all facets of 1st- and 3rd-party injury claims of low to moderate complexity for both personal lines and commercial claims.

• Efficiently manage claims towards appropriate resolutions with minimal oversight.

• Oversee liability injury claims, encompassing coverage, liability, and damage considerations.

• Process Medical Payment, PIP, Uninsured Motorists, Under-insured Motorists, and Auto-Death Benefit claims.

• Assist with first notice of loss calls and participate in the department phone queue as necessary.

• Make determinations regarding coverage and conduct thorough investigative work.

• Guide customers on the optimal course of action concerning coverage matters.

• Establish liability determinations based on collected evidence.

• Assess subrogation potential and initiate notices of subrogation.

• Formulate negotiation strategies to resolve claims with insured individuals, claimants, or their representatives.

• Relay relevant case information to supervisors, managers, or committees as needed.

• Engage in employee resource groups, volunteer activities, onboarding, relationship-building, and other culture-enhancing initiatives.

• Travel as required for divisional, team, and other in-person meetings.

• Address business needs by dedicating additional time and assisting other teams.

⛳️ Requirements

• A minimum of 2 years of experience in Casualty claims, or 2 years in claims with at least 1 year in Commercial claims.

• High School diploma/GED or at least 3 years of experience in a Casualty claims role within the P&C insurance sector.

• Must obtain and/or maintain multiple state-specific Adjuster’s Licenses within the first 90 days of employment or job transfer.

• Preferably 3+ years of experience in handling Casualty claims as a distinguishing factor.

• Previous experience with Commercial policies is required.

• A BA/BS in business, insurance, or a related field is preferred.

• Willingness to work any shift from 5:30 a.m. to 7 p.m. in the employee’s time zone, including evenings and/or weekends.

• Capability to complete training and perform job duties remotely.

• Exceptional interpersonal and computer navigation skills.

• Ability to manage multiple tasks concurrently.

• Outstanding communication abilities with individuals from diverse backgrounds.

• Must possess authorization to work indefinitely in the United States.

• Mobilitas does not offer visa sponsorship; applicants must not require immigration support now or in the future.

🏝️ Benefits

• Eligibility for an annual bonus for most positions.

• 401(k) plan with a company match.

• Support for career growth through leaders and mentors.

• Opportunities for development.

• A remote-first, flexible workplace.

• Flexibility to work from various locations, including Mobilitas offices.

• An inclusive and welcoming work environment.

• Access to employee resource groups.

• Opportunities for volunteering.

• Reasonable accommodations for qualified applicants and employees.

• Company-wide annual discretionary bonus through the Annual Incentive Plan (AIP), up to 7% of eligible pay.