Claims Representative – Personal Property

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Initiate the examination of new claims.

• Make determinations regarding coverage based on the Named Peril Policies.

• Assess settlements related to personal property damage as needed.

• Establish communication with the insured and storage facility following established protocols.

• Identify coverage issues and escalate them to the supervisor.

• Develop a foundational understanding of all entities involved in this program along with their respective certificates and policies.

• Acknowledge state-specific laws and claims regulations across the United States to ensure compliance in claims investigations, including sending and securing appropriate documentation.

• Address time-sensitive materials, including but not limited to complaints from the department of insurance.

• Oversee a diary system to systematically review and resolve claims in accordance with specified state and client compliance guidelines.

• Maintain state licensure by completing continuing education courses and/or working towards a claims designation.

• Perform other tasks as assigned by the claims supervisor.

⛳️ Requirements

• High School Diploma or Equivalent is required.

• A Bachelor’s degree is preferred.

• Experience with Lloyd’s of London is an asset.

• Proficient in Microsoft Office.

• Familiarity with a variety of insurance policies is a plus.

• Must be able to obtain licensure in necessary states and countries.

• AIC designation is preferred.

🏝️ Benefits

• We welcome and encourage applications from individuals with disabilities.

• Accommodations are available upon request for candidates during the recruitment and assessment process.