Claims Representative, Auto – Property Damage

This is a fully remote position, open to applicants in Idaho, +2 more states.

📋 Description

• Analyze and handle low to mid-level auto and transportation claims.

• Process claims related to auto property damage and lower-tier injury incidents.

• Evaluate damages, issue payments, and ensure that claim files are accurately documented and properly coded according to the policy.

• Create and uphold action plans to guarantee compliance with state-mandated contract deadlines and to facilitate prompt and suitable resolutions.

• Identify and pursue subrogation possibilities; manage and dispose of salvage as necessary.

• Communicate the status and processing of claims with the insured, client, and agent or broker when appropriate.

• Maintain professional relationships with clients.

• Conduct coverage, liability, and damage assessments on all assigned claims.

• Perform additional tasks as assigned.

• Contribute to the organization's quality program(s).

• Travel as necessary.

⛳️ Requirements

• A minimum of three (3) years of experience in managing personal line or commercial line property claims, or a comparable combination of education and experience.

• A bachelor's degree from an accredited college or university is preferred.

• Obtain and maintain the required State adjusting licenses for the position.

• Familiarity with personal and commercial lines policies and endorsements.

• Capability to review and evaluate Property Damage estimates, total loss assessments, and related expenses to negotiate effectively on first and third party claims.

• Knowledge of total loss processing, State salvage documentation, and title requirements.

• Excellent verbal and written communication skills, including the ability to present information effectively.

• Proficient in PC use, including Microsoft Office applications.

• Strong analytical and interpretive abilities.

• Excellent organizational skills.

• Good interpersonal skills.

• Ability to thrive in a team-oriented environment.

• Capability to meet or exceed service expectations.

🏝️ Benefits

• Medical coverage.

• Dental insurance.

• Vision coverage.

• 401k plan with matching contributions.

• Paid Time Off (PTO).

• Disability and life insurance.

• Employee assistance program.

• Flexible spending or health savings account options.

• Other additional voluntary benefits.