Claims Adjuster Trainee

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Complete the onboarding process and acquire necessary state licensing.

• Familiarize yourself with insurance policy provisions and coverage specifics.

• Implement regulations and finalize the evaluation process.

• Enhance customer service and communication skills for effective client interaction and support.

• Understand the complete claims process and navigate relevant systems.

• Acquire knowledge about property construction, building elements, and materials.

• Grasp the fundamentals of property damage estimation.

• Collect and assess evidence related to claims.

• Evaluate policy coverage and determine the applicability of claims.

• Comprehend subrogation, recovery processes, and principles of liability.

• Address conflicts and resolve claim disputes.

• Engage in on-site inspections and fieldwork activities.

• Provide compassionate, customer-oriented service throughout the claim lifecycle, including coverage analysis, investigation, evaluation, reserving, negotiation, and resolution.

• Utilize policy interpretation and coverage evaluation skills to guarantee fair and transparent claim outcomes.

• Execute claim investigations, incorporating on-site inspections, recorded statements, and other evidence collection methods.

• Employ estimating tools and systems to evaluate property damage.

• Collaborate with team members and stakeholders to settle disputes and assist with subrogation and liability processes.

• Ensure compliance with internal quality standards and state regulations.

• Support catastrophe operations, which may include working extra hours during significant events or deploying to affected areas to assist policyholders.

⛳️ Requirements

• A bachelor's degree is preferred, or a minimum of one year of work or customer service experience is required.

• Acquire the Florida Adjuster's license within 60 days of employment.

• Obtain all other necessary state licenses within 90 days of employment.

• Strong organizational, time management, and communication abilities.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Capability to work independently and collaboratively in a dynamic, high-volume environment.

🏝️ Benefits

• Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).

• 401k Retirement Plan with a generous matching contribution.

• Four weeks of Paid Time Off (PTO).

• Pet Insurance.