Chief of Staff, Global Operations – Services

This is a fully remote position, open to applicants in New York.

📋 Description

• Serve as a trusted advisor to the Senior Vice President of Global Operations and Service, offering strategic guidance and operational assistance on vital business decisions and objectives.

• Oversee the office of the SVP of Global Operations and Service, which includes prioritizing operational matters, creating briefing documents, and organizing high-level meetings.

• Facilitate weekly leadership meetings for Global Operations and Service, encompassing responsibilities such as setting the agenda, providing insights and analyses to enhance strategic discussions, and ensuring accountability through tracking follow-up actions.

• Assist with essential strategic initiatives such as preparing board materials, investor presentations, town hall sessions, leadership meetings, and annual planning activities.

• Collaborate cross-functionally with departmental leaders and stakeholders to initiate, implement, and support key company initiatives.

• Manage the goal-setting process, partnering with the management team to establish, align, and monitor company objectives.

• Spearhead critical strategic operational projects to achieve desired outcomes.

⛳️ Requirements

• Prior experience in roles such as Chief of Staff, Operations, or Strategy, working closely with senior management.

• Proactive and results-oriented, with a demonstrated capacity to drive outcomes.

• Strong written and verbal communication skills, with the ability to engage comfortably with senior leaders, external partners, and staff at every level.

• Outstanding analytical, problem-solving, and project management abilities.

• Proven track record of managing a substantial portfolio of strategic initiatives and projects within a cross-functional setting under tight deadlines.

• Excels in uncertain situations with a proactive mindset and possesses high emotional intelligence.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance plans.

• Opportunities for professional development and career advancement.

• Flexible work arrangements to promote work-life balance.

• Engaging and inclusive company culture.