Channel Systems Engineer, Level 2

This is a fully remote position, open to applicants in Colorado, +2 more states.

📋 Description

• Act as the main technical authority for channel partners.

• Work collaboratively to formulate detailed business plans that align with strategic goals.

• Provide technical pre-sales assistance, including product demonstrations, presentations, and solution architecture design.

• Partner with sales colleagues to identify new partnership opportunities and enhance existing relationships.

• Organize and conduct in-depth technical training sessions for partners, ensuring they are well-versed in the company’s products, solutions, and integration processes.

• Assist partners with technical challenges during and post-product implementation, serving as a bridge between them and the company's technical support teams.

• Utilize business and technical insight to create and deliver tailored solutions based on partner and customer requirements, ensuring conformity with company standards and best practices.

• Keep abreast of product roadmaps, emerging technologies, and industry trends to better support partners in expanding their business.

• Contribute to the creation and dissemination of channel enablement materials, including technical guides, manuals, and webinars.

• Collaborate with product management and development teams to relay feedback on product enhancements driven by partner and customer insights.

• Drive results by maintaining thorough records of partner interactions, sales pipeline, and technical support rendered, and report progress to management on a regular basis.

⛳️ Requirements

• Over 6 years of experience in Partner Solution Consulting, pre-sales engineering, or a comparable technical role in the technology sector.

• Proficient in at least one of the following areas: Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint, or SASE.

• Strong comprehension of channel sales models, with experience collaborating with resellers, distributors, and other channel partners.

• Previous experience in selling, implementing, or managing SaaS solutions is highly preferred.

• Experience in complex sales processes involving multiple buying centers and multi-product solutions is advantageous.

• Prior experience in designing cybersecurity solutions that address technical challenges and influence business strategies is desirable.

• Proven ability to influence and secure buy-in from key stakeholders, whether in a customer-facing or internal capacity.

• Exceptional communication skills, both spoken and written, with the capability to convey complex technical information to non-technical audiences.

• Practical experience with product installations, configurations, and troubleshooting.

• Ability to work autonomously as well as collaboratively within cross-functional teams, managing multiple projects in a dynamic environment.

• Strong problem-solving abilities and a proactive approach to resolving issues.

• Willingness to travel within the designated region to support partners and participate in events as needed.

• Demonstrated success in influencing key stakeholders and obtaining buy-in for technical solutions.

• Proficient in English.

• Preferred Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent military experience.

🏝️ Benefits

• Health insurance.

• 401(k) matching.

• Flexible work hours.

• Paid time off.

• Professional development opportunities.