Certified Pharmacy Technician

This is a fully remote position, open to applicants in Arizona, +2 more states.

📋 Description

• Handle incoming phone calls from patients and healthcare providers.

• Input prescription orders into the system accurately.

• Assist pharmacists and patients by ensuring compliance with Specialty Rx-specific operational processes designed to enhance health outcomes.

• Interpret and apply area/department policies, practices, and methods for task completion, allowing for some independent judgment and discretion.

• Operate within established guidelines to define work expectations and maintain quality standards.

• Function with minimal supervision.

⛳️ Requirements

• Must possess an active license from the Board of Pharmacy in your state of residence (Ohio, Florida, or Arizona).

• Must hold national certification from the Pharmacy Technician Certification Board (PTCB) or ExCPT.

• A minimum of 1 year of experience as a Pharmacy Technician or experience in a pharmacy call center or a similar call center environment.

• A critical thinker capable of anticipating member/customer needs, taking initiative, asking pertinent questions, and providing the highest quality customer service.

• A problem solver who can identify practical solutions that meet member/customer needs, even in the absence of ideal tools and resources.

• Exceptional communication skills, both verbal and written.

• Moderate proficiency in Excel.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) retirement savings plan.

• Paid time off, including company holidays, personal holidays, volunteer time off, and paid parental and caregiver leave.

• Short-term and long-term disability coverage.

• Life insurance.