CDP System Developer – Customer Data Platform

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, configure, develop, implement, and sustain Customer Data Platform environments and customer data solutions.

• Create and manage customer data models, schemas, and profile structures.

• Set up identity resolution and unify customer profile processes.

• Construct and maintain audience segments, calculated insights, and activation workflows.

• Facilitate real-time and batch data ingestion processes.

• Develop and maintain integrations between the CDP and CRM, marketing automation, web/mobile platforms, ERP, data warehouses/lakes, and third-party data systems.

• Create and enhance ETL/ELT processes for customer data ingestion and transformation.

• Implement APIs, connectors, and event-streaming solutions.

• Monitor and uphold data quality, accuracy, and completeness.

• Execute data validation, cleansing, and enrichment processes.

• Ensure adherence to GDPR, CCPA, and other relevant privacy standards.

• Support data governance, documentation, and metadata management activities.

• Collaborate with marketing and analytics teams on customer segments and activation strategies.

• Enable audience delivery to marketing, advertising, and personalization platforms.

• Assist in campaign measurement, attribution, and customer journey analysis.

• Develop dashboards and reporting solutions for assessing customer data performance.

• Troubleshoot issues with the CDP platform and integration failures.

• Monitor system performance and optimize data processing workflows.

• Work alongside vendors and internal technology teams to enhance the platform.

• Stay updated with CDP capabilities, industry trends, and best practices.

• Collaborate with business analytics, data management, IT, cloud architecture, marketing, data engineering, and business stakeholders to align data strategies.

⛳️ Requirements

• Bachelor's degree in Computer Science, Information Systems, Data Analytics, Marketing Technology, or a related field.

• 3+ years of experience in customer data management, marketing technology, data engineering, or CDP development.

• Experience with one or more CDP platforms such as Salesforce Data Cloud, Adobe Experience Platform, Tealium, Segment, mParticle, Treasure Data, or similar.

• Strong SQL proficiency and experience in data modeling.

• Familiarity with APIs, ETL/ELT processes, and data integration technologies.

• Knowledge of cloud platforms such as AWS, Azure, or Google Cloud.

• Understanding of customer identity resolution and master data management concepts.

• Awareness of data privacy and compliance requirements.

• Experience with marketing automation platforms like Salesforce Marketing Cloud, Adobe Campaign, Marketo, or HubSpot.

• Experience with data warehouses such as Snowflake, Databricks, BigQuery, or Redshift.

• Knowledge of programming languages like Python, JavaScript, or other scripting languages.

• Experience with customer journey orchestration and personalization tools.

• CDP, cloud, or data platform certifications are preferred.

• Understanding of customer data architecture, audience segmentation, marketing technology, data governance, and compliance.

• Ability to uphold data quality, platform performance, privacy, and governance standards.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Wellness programs.

• Health savings accounts.

• Flexible spending accounts.

• 401(k) plan with company match.

• Employee stock purchase program.

• 11 paid holidays.

• 18 PTO days annually.

• Volunteer time off.

• 6 weeks of 100% paid parental leave, except in states that offer paid family leave.

• Learning opportunities to support career growth and success.

• A diverse, equitable, and inclusive culture.