Catastrophe Property Field Claims Adjuster

This is a fully remote position, open to applicants in Colorado, +13 more states.

📋 Description

• Investigate and manage property catastrophe claims.

• Assess liability, gather information, review coverage, coordinate appraisals, and resolve claims.

• Report directly to the CAT Property Claims Manager.

• Deploy to the field during catastrophic events.

• Investigate the origin and cause of claims by contacting insured individuals, claimants, agents, attorneys, contractors, experts, investigators, adjusters, public personnel, and other involved parties.

• Identify complex issues and seek assistance when necessary.

• Handle claims in good faith, including both first-party and third-party claims under various policy types and endorsements.

• Conduct on-site inspections, assess damages, and negotiate claims with relevant stakeholders.

• Address customer inquiries, make decisions, and close files as required.

• Interpret policies, leases, bylaws, declarations, articles, and contract coverages, applying them to the assigned losses.

• Provide information on the claims process and status updates to involved parties; respond to questions or redirect inquiries as needed.

• Complete additional assignments, duties, or projects as necessary.

⛳️ Requirements

• Proven experience in delivering customer-focused solutions, support, or service.

• Proven experience managing first-party and third-party multiline claims across operating regions, or equivalent experience.

• Proven experience dealing with moderately complex claims, or equivalent experience.

• Strong knowledge of casualty coverage policies and endorsements, or equivalent knowledge.

• Strong understanding of each phase of the claim-handling process, or equivalent knowledge.

• Valid driver's license and an acceptable driving record are required.

• Obtain state-specific property casualty claims licensing as necessary.

• Ability to travel up to 50%; catastrophe duty travel may require up to 75% travel.

• Capacity to conduct inspections in homes and other hazardous or challenging environments.

• Ability to ascend and descend ladders, stairs, scaffolding, ramps, poles, and similar structures.

• Capability to navigate tight and confined spaces.

• Ability to adjust or move objects weighing up to 50 pounds in all directions.

• Ability to work in varying temperatures, precipitation, wind, noisy environments, hazardous conditions, poor ventilation, and small or enclosed spaces.

• Successful completion of applicable background checks.

• Must sign a non-disclosure agreement for proprietary information, trade secrets, and inventions.

• Sponsorship will not be considered unless specified in the job posting.

🏝️ Benefits

• Company fleet vehicle, with an option for personal use.

• Relocation assistance for eligible candidates.

• Comprehensive medical, dental, vision, and well-being benefits.

• Competitive 401(k) contribution.

• Pension plan.

• Annual incentive.

• 9 paid holidays.

• Paid time off program (23 days accrued annually for full-time employees).

• Student loan repayment program.

• Paid family leave.

• New Employee Orientation and relationship-building support.

• Reasonable accommodation support.