Casualty Field Adjuster – Southwest Region

This is a fully remote position, open to applicants in Arizona, +3 more states.

📋 Description

• Conduct investigations for assigned claims.

• Inspect or remotely oversee inspections of properties, structures, vehicles, equipment, or accident scenes as necessary for the assignment.

• Record damages, conditions, causation indicators, and other pertinent findings using notes, measurements, photographs, and diagrams.

• Assess loss facts and facilitate the investigation of coverage, liability, damages, and exposure.

• Collect statements from insured individuals, claimants, witnesses, or other involved parties when required.

• Generate timely, accurate, and thoroughly documented reports for clients and internal stakeholders.

• Collaborate with examiners, managers, carriers, policyholders, vendors, attorneys, and other claim participants as necessary.

• Ensure comprehensive file documentation is maintained in line with company standards, client directives, and regulatory expectations.

• Appropriately escalate complex issues, large-loss exposures, litigation signals, or specialty claim concerns.

• Manage field assignments while adhering to service expectations, turnaround times, and quality standards.

• Travel within the assigned coverage territory as needed.

⛳️ Requirements

• A minimum of 3 years of adjusting experience.

• Active adjuster license(s) with the capability to obtain additional licenses as necessary.

• A valid driver’s license and dependable transportation.

• Willingness to travel locally and regionally within the assigned territory.

• Experience managing field claims related to bodily injury, auto and home liability, general liability, or commercial equipment.

• Exceptional documentation, organizational, and time-management abilities.

• Proficiency in utilizing claims platforms, mobile documentation tools, and estimating/reporting systems.

• Capacity to work independently while meeting deadlines, managing territory activities, and fulfilling service expectations.

• Strong investigative approach with a keen attention to detail.

• Excellent written and verbal communication skills.

• Professional demeanor when engaging with insured individuals, claimants, attorneys, vendors, and carrier representatives.

• Ability to juggle multiple assignments and adapt to shifting priorities in a dynamic field environment.

🏝️ Benefits

• Medical, dental, and vision coverage to support your health and that of your family.

• A 401(k) plan with employer matching contributions.

• Time-off policies, which include Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees.

• Paid holidays.

• Life insurance along with short-term and long-term disability coverage.

• Paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local regulations.