Care Coordinator II

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in care management tasks and collaborate with designated member care teams

• Conduct outreach to members through phone calls and home visits

• Review care plans and service plans, discuss next steps, resources, questions, and concerns

• Provide ongoing education to members throughout their care and services

• Facilitate coordination of care among healthcare providers, community organizations, partners, members, and caregivers

• Address inquiries, requests, and concerns from members and providers

• Engage with care managers, practitioners, and others to ensure member services and continuity of care

• Assist with service assessments and screenings, documenting member care needs

• Maintain and document member records in accordance with state and regulatory standards

• Recognize needs and refer to Care Managers, community organizations, and Disease Managers

• Educate members about available benefits and resources

• Carry out additional duties as assigned

⛳️ Requirements

• High School diploma or GED

• 1–2 years of relevant experience

• For Arkansas Total Care: Bachelor's degree in a social science or health-related field, or a high school diploma with a minimum of one year of experience in coordinating care for clients with developmental or intellectual disabilities or behavioral health issues

• Significant experience working with the developmental disabilities population

• Must reside in Arkansas or a bordering city

• Ability to support members in Hempstead and Howard counties in Arkansas

• Valid driver's license required

• Child and adult maltreatment checks must be completed prior to hiring and periodically thereafter

• Drug screening is required at the time of hiring and periodically thereafter

• Willingness to travel 30% of the time and possibly throughout Little River and Sevier counties

• Adherence to standards of practice, policies, contractual obligations, and regulatory guidelines

🏝️ Benefits

• Competitive compensation

• Health insurance coverage

• 401K retirement plans

• Stock purchase plans available

• Tuition reimbursement options

• Paid time off in addition to holidays

• Flexible work arrangements including remote, hybrid, field, or office schedules

• Equal opportunity employer dedicated to diversity