Call Center Representative

📋 Description

• Conduct multiple daily calls to insured individuals and agents

• Record progress notes after each call

• Communicate with policyholders, CPAs, bookkeepers, and agents to obtain additional necessary information

⛳️ Requirements

• Strong judgment and critical thinking abilities

• Proficient in using spreadsheets, word processing, and email applications

• Exceptional communication skills

• Strong writing capabilities

• Ability to collaborate effectively in a team setting

• Capacity to handle multiple tasks simultaneously

• Must possess high-speed internet access

🏝️ Benefits

• Comprehensive benefits package including health, dental, vision, life, and disability coverage options

• 401(k) retirement plan option with company matching contributions

• Generous paid time off policy, starting with 18 days per year

• Paid holidays, including 7 standard holidays