Call Center – Outbound Travel Sales, Vacation Planner

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee 145 leads each month alongside any prior workload awaiting sale.

• Interact with numerous customers through phone and email on a daily basis.

• Accountable for achieving specified sales targets on a monthly and yearly basis.

• Keep a well-organized and structured sales pipeline.

• Engage in ongoing training to improve your skill set.

• Regularly meet with your Supervisor to review metrics and performance.

• Participate in weekly team meetings and Teams Chats.

• Required to rotate Saturday shifts, with one day off that week as compensation.

⛳️ Requirements

• Minimum of 1 year of prior Outbound Sales Experience is mandatory.

• Previous success in managing a Pipeline is essential.

• Capable of effectively handling multiple leads and customers simultaneously.

• Strong organizational skills are a must.

• Self-driven and motivated individual.

• Approachable and able to establish rapport with our customers.

• Natural talent for building a loyal clientele.

• Knowledge of Assumptive Close techniques and ability to confidently convert leads into deposits.

• Must be able to make at least 145 Outbound calls and emails monthly.

• Experience in the travel industry is preferred, but not mandatory.

• Familiarity with systems like Siebel, Ring Central, Microsoft Dynamics, and Excel is desirable.

• The ideal candidate will possess an associate’s degree (A.A.) or equivalent from a two-year college or technical school, along with six months to one year of relevant experience in outbound sales and the travel industry, or a comparable combination of education and experience.

🏝️ Benefits

• Pension Plan

• 401K Match

• 16-26 days of vacation

• Health, vision, dental, and life insurance

• Options for remote work

• Reimbursement for home office internet costs

• Exciting Travel Benefits: Enjoy 70 to 90% off tours and cruises (plus discounts for friends and family), a complimentary Avalon cruise after 2 years, and special offers from travel partners such as Marriott, Expedia, IATA/IATAN, Norwegian Cruise Line, Hertz, and Thrift Car Rentals, among others.