Call Center Executive – Career & Education Consultant

📋 Description

• Manage both inbound and outbound calls with international students.

• Offer expert education and career guidance in English.

• Advocate for UK university and college programs.

• Transform leads into successful student enrollments.

• Conduct daily follow-ups with designated international leads.

• Keep precise CRM records and call logs.

• Meet daily, weekly, and monthly sales objectives.

• Maintain clear communication and uphold high call quality standards.

• Collaborate with the admissions team for processing applications.

⛳️ Requirements

• 1–2+ years of experience in call center sales, education consultancy, or telesales.

• Proficient English speaking skills are essential (clarity of accent and confidence required).

• Experience in interacting with international clients or students.

• Educational background in English Medium or Bengali Medium with IELTS Speaking score of 7.0 or higher.

• Exceptional persuasion, negotiation, and objection-handling abilities.

• Confident phone manner and a customer-centric approach.

• Willingness to work during UK time zone hours.

• Basic knowledge of computers and CRM systems.

🏝️ Benefits

• Competitive salary commensurate with experience.

• Attractive performance-related incentives and bonuses.

• Opportunities for career advancement and promotions.

• Access to professional training and development.

• Flexibility for remote or hybrid working arrangements.

• A friendly and professional work atmosphere.