Call Center Agent – Credit Protection

This is a fully remote position, open to applicants in Germany.

📋 Description

• In collaboration with your future team, you will provide guidance to our clients on credit protection post-loan approval.

• You will consider each client's unique preferences and guarantee high satisfaction through a strong focus on service.

• You will assess clients' specific needs and assist them with customized solutions utilizing our internal systems.

• This position does not involve cold calling — all clients are anticipating and eager for your telephone consultation.

• Our advanced communication tools and the digital closing capabilities offered by our partners facilitate an efficient workday.

⛳️ Requirements

• You have acquired initial experience in sales or customer-oriented roles (e.g., sales or telesales).

• You possess a service-oriented mindset and have a keen interest in credit products.

• You are an exceptional communicator and present an open and professional demeanor over the phone.

• You are highly dependable and exhibit a strong work ethic.

• You are motivated to grow, highly driven, and enthusiastic about starting your journey with us.

• Ideally, you have completed a commercial apprenticeship or equivalent vocational training.

🏝️ Benefits

• Your motivation is rewarded: benefit from our salary model with uncapped commission!

• Internal career programs, training opportunities, and coaching support your professional development.

• Work-life balance: enjoy the flexibility to work 100% remotely from anywhere in Germany.

• Your onboarding is fully digital, and we will arrange the straightforward delivery of required equipment before your start date.

• 30 days of annual leave; parents receive 10 additional child-sickness days on top of the statutory entitlement.

• For your physical and mental wellbeing, we have partnerships with fitness providers.

• We are committed to a diverse and inclusive work environment.