Call Agent, B2C

This is a fully remote position, open to applicants in Switzerland.

📋 Description

• You engage with customers via telephone.

• You arrange appointments for individuals interested in consultations.

• You manage appointments with client advisors.

• You effectively utilize established and advanced financial knowledge during discussions.

• You communicate clearly, professionally, and in compliance with internal and regulatory standards.

• You play a role in the ongoing enhancement of services.

⛳️ Requirements

• A motivated individual who is passionate about working with people.

• Background in the financial industry or customer-facing positions.

• Experience in telephone sales or acquisition.

• A sales-oriented, positive, and motivated personality.

• Excellent communication skills with a friendly and engaging telephone demeanor.

• Articulate and open-minded.

• Previous experience in tele-sales is advantageous.

• Familiarity with a performance-driven environment.

• High level of personal accountability, reliability, and results-oriented mindset.

• Strong communication abilities and enjoyment of telephone interactions with customers.

• Comfortable working within a collaborative team setting.

• Determined, resilient, and a team player.

• Career changers are encouraged to apply; no prior experience is necessary.

🏝️ Benefits

• Diverse and responsible tasks.

• Professional working environment.

• Opportunity to contribute to service development within the team.

• Career changers are warmly welcomed.

• Training and development offered for individuals without prior experience.