Business Technology Specialist

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Offer business support by administering and developing Salesforce, which includes gathering requirements, conducting testing, and performing ongoing maintenance.

• Oversee and manage data within Salesforce to ensure its accuracy, completeness, and compliance.

• Facilitate the integration of external data into Salesforce as part of business administrative processes.

• Create and present Salesforce reports and dashboards to assist TMs and leadership in executing sales strategies.

• Collaborate with various teams across IA Distribution and the organization, including leadership, distribution, data & reporting, ACM, and SFEA.

• Collect, analyze, and convert business needs into technical requirements and solutions facilitated by administration.

• Effectively communicate with business and IT partners to ensure alignment and clarity regarding project objectives.

• Identify system deficiencies and areas for process improvement, offering recommendations to enhance Salesforce functionality and business results.

⛳️ Requirements

• Experience with Salesforce, business analysis, or related domains.

• Bachelor’s degree is preferred.

• Proficiency in Advanced/Fluent English.

• Familiarity with Agile methodologies and Salesforce administration/development.

• Strong problem-solving abilities, critical thinking skills, and meticulous attention to detail.

• Proficiency in Salesforce, Excel, and Microsoft Office Suite, with experience in supporting reporting, dashboards, and system integrations.

• Capability to navigate both business and technical environments, translating requirements into practical solutions.

• Strong collaboration skills and the ability to effectively manage multiple projects simultaneously.

🏝️ Benefits

• Competitive salary along with performance-based bonuses.

• Comprehensive benefits package.

• Home Office model available.

• Opportunities for career development and training.

• Flexible work arrangements, including options for remote and/or office-based work.

• A dynamic and inclusive work culture within a globally recognized organization.

• Private Health Insurance coverage.

• Pension Plan benefits.

• Paid Time Off provisions.

• Training & Development opportunities.

• *Note: Benefits may vary based on employee level.