Business Support Specialist – Salon and Spa

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Manages client inquiries by collecting information through thorough questioning.

• Resolves product and training-related queries.

• Provides support and training to clients via phone, email, and live chat.

• Records issues in Salesforce and proposes solutions.

• Remains informed about Meevo product knowledge and internal business operations.

⛳️ Requirements

• Bachelor’s degree or Associate's degree is preferred.

• Dependable Internet Service Provider is essential.

• Outstanding communication skills are a must.

• 0-5 years of experience in a customer service-related position.

• Proficient with technology.

• Experience with Salesforce is an advantage!

🏝️ Benefits

• Paid Time Off (PTO) and holidays.

• Medical, dental, and vision benefits.

• Life insurance.

• Long-term and short-term disability insurance.

• 401(k) retirement plan.

• Opportunities for learning and development.