Business Support Officer

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Assist local brand teams with business administration and support tasks.

• Coordinate local affiliate team meetings, including arranging meeting rooms and catering.

• Archive marketing materials to comply with legal requirements.

• Oversee the mailbox and general office phone line, ensuring product information updates are forwarded and archived according to SOP VV-QUAL-SOP-01927.

• Keep HCC and third-party contract templates current.

• Review and confirm contracts and statements of work prior to signature.

• Draft and collaborate on advisory board contracts in conjunction with the compliance manager.

• Prepare and dispatch invitation letters to healthcare professionals attending congresses.

• Communicate with legal headquarters as needed.

• Upload, track, and archive contracts in the contract management system.

• Provide support to affiliates and headquarters when interacting with Dutch healthcare professionals and organizations.

• Act as the Data Entry Person for the disclosure and reporting of Transfers of Value.

• Validate Transfers of Value and follow up on declarations from other affiliates.

• Implement EFPIA and VIG guidelines and legislation.

• Annually enter data into the official Dutch system and address any inquiries or comments.

• Monitor the transparency mailbox.

• Manage Anti-Bribery and Due Diligence assessments for both new and existing vendors.

• Ensure that proper documentation for Anti-Bribery and Due Diligence assessments is available and archived.

• Maintain supplier lists on Teams and the Third Party Due Diligence Europe & International ABAC channel.

• Serve as backup for the Benelux QA Manager.

• Ensure timely entry of complaints in Veeva Quality during the absence of the QA Manager.

⛳️ Requirements

• Essential: MBO-4 education.

• Essential: 3 years of professional experience.

• Preferred: HBO education.

• Preferred: 3 years of experience in a similar role; experience in the pharmaceutical sector is advantageous.

• Strong attention to detail and a methodical working style.

• Excellent organizational abilities.

• Effective communication skills and a capacity for teamwork.

• Proficiency in Dutch and English.

• Familiarity with the pharmaceutical industry and its regulations, including CGR in the Netherlands, is beneficial.

• High motivation and a sense of accountability.

• A proactive, results-oriented approach with a focus on delivery.

• Flexibility and initiative are essential.

• Ability to juggle multiple tasks and work efficiently in a fast-paced, high-pressure environment.

• Capability to manage tasks independently while also functioning well within a team.

• Competence in meeting tight deadlines and adjusting priorities smoothly.

• Ability to embody behaviors consistent with Sobi’s core values: Care, Ambition, Urgency, Ownership, and Partnership.

🏝️ Benefits

• Competitive salary for your contributions.

• Focus on maintaining work/life balance.

• A collaborative, team-focused environment.

• Opportunities for professional development.

• Commitment to diversity and inclusion.

• Opportunity to make a positive impact on patients with ultra-rare diseases in need of life-saving treatments.

• Competitive benefits package designed to support the health and well-being of employees.

• Equal opportunity employer.

• Reasonable accommodations available for qualified individuals with disabilities and disabled veterans.