Business Onboarding Manager – Insurance

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Lead, mentor, and provide support to a small team of Onboarding Executives.

• Oversee resource planning to align with business demands and prioritize onboarding tasks.

• Create and continuously enhance onboarding procedures, governance, reporting, and tracking systems.

• Establish strong relationships with stakeholders and ensure accountability for key milestones and deadlines.

• Meet with new franchise owners in person to discuss onboarding needs and monitor progress.

• Ensure all operational, compliance, IT, and business readiness criteria are satisfied prior to launch day.

• Track onboarding performance and provide insights to foster improved outcomes.

• Contribute to the expansion of Jensten's franchise network by managing the complete onboarding journey.

• Ensure that new franchise businesses are fully operational, compliant, and positioned for success from day one.

⛳️ Requirements

• Experience in a regulated environment is essential.

• Strong grasp of governance and compliance standards.

• Excellent communication and stakeholder management skills.

• Strong problem-solving and analytical abilities, with a capacity to utilize data for decision-making and improvement.

• Experience in professional services, insurance, financial services, or a similar regulated sector is preferred.

• Demonstrated leadership experience in a supervisory or management capacity is ideal.

• Exceptional project management, planning, and organizational skills.

• Confident in making decisions and taking ownership of results.

• Ability to juggle multiple priorities in a fast-paced setting.

• Experience in operational delivery, onboarding, implementation, or mobilisation roles is a plus.

• Naturally inquisitive and solution-oriented mindset.

• A passion for refining processes and providing an outstanding onboarding experience.

🏝️ Benefits

• Competitive salary with annual salary reviews and a bonus scheme.

• 27 days of annual leave, which includes your birthday off and an extra day for a religious holiday of your choice, in addition to bank holidays.

• Pension scheme with 5% employer-matched contributions.

• Flexible benefits package tailored to your preferences.

• Group Life Assurance coverage.

• Fully paid 3 months’ maternity, paternity, and adoption leave.

• Support for professional qualifications and study relevant to your role.

• Access to "Perks at Work" – discounts on cinema tickets, dining, retail, and more.

• Holiday purchase scheme – the option to buy up to 5 additional days off per year.

• Regular travel to Network or Jensten offices throughout the UK.