Business Manager

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Demonstrates a strong dedication to exceptional customer service, ensuring a pleasant and efficient shopping experience for every customer.

• Achieves or surpasses all financial objectives as outlined by the Company.

• Presents all finance protection products to each customer using a menu, and documents when customers opt out of coverage.

• Aids the sales desk in structuring deals to enhance approval rates and profitability.

• Chooses the right lender, secures the necessary approval, gains customer commitment, and completes the delivery process.

• Gathers all lender stipulations before delivery to confirm a cashable contract.

• Oversees the placement of finance contracts to optimize finance gross while adhering to corporate initiatives.

• Complies with all business office procedures and workflows.

• Manages contracts-in-transit (CIT) to ensure timely funding, while maintaining consistent communication among the dealership, customer, and WRFS.

• Monitors and tracks finance gross per vehicle retailed (PVR), product penetration, and lender penetration.

• Organizes scheduling to ensure sufficient customer coverage.

• Engages in sales meetings and training sessions related to finance training and procedural matters.

• Supports General Managers, Boat Sales Managers, and Regional Operations Managers in training Business Assistants and the sales team.

• Follows all company policies and procedures.

• Completes required annual compliance certification.

⛳️ Requirements

• Minimum Degree Required: High School Diploma or Equivalent.

• Preferred Degree: Bachelor's Degree in Business/Finance.

• Certificate(s) or License(s): Must possess a valid driver’s license.

• Years of experience: 3-5 years of F&I experience, preferably within the recreational power sports sector.

• Strong verbal and written communication skills, establishing effective working relationships with vendors, customers, co-workers, and Base Camp Team members.

• Comprehensive understanding of all Finance and Insurance products.

• Strong mathematical skills to calculate figures and amounts, as well as interpret various financial, legal, and technical information.

• Capable of identifying problems, gathering data, establishing facts, and drawing valid conclusions.

• Proficient in conducting meetings and presentations for groups.

• Exhibits a positive leadership approach when communicating with outfitters and managers, welcoming feedback for company enhancement.

• Ability to coach and train team members on systems and processes.

• Excellent problem-solving abilities with an emphasis on root cause analysis.

• Proficient in MS Office, AppOne, and database management systems.

🏝️ Benefits

• Enjoy discounts on retail merchandise, dining options, world-class resorts, and conservation attractions!

• Medical.

• Dental.

• Vision.

• Health Savings Account.

• Flexible Spending Account.

• Voluntary benefits.

• 401k Retirement Savings.

• Paid holidays.

• Paid vacation.

• Paid sick time.

• Bass Pro Cares Fund.

• And more!