Business Applications Analyst – RentCafe, Wellness

This is a fully remote position, open to applicants in United States.

📋 Description

• Cultivates and utilizes relationships with both internal and external stakeholders to achieve strategic business goals.

• Offers expertise in crafting and enhancing resident experiences while ensuring consistency across the board.

• Collaborates with the Yardi Implementation team and third-party data consultants to execute the implementation of the CRM and RentCafé modules.

• Works alongside the AVP of Operations in creating and rolling out extensive training programs through various formats.

• Aids in maintaining project plans and timelines effectively.

• Delivers in-depth training to guarantee proficient use of CRM and RentCafe systems.

• Provides continuous support to address issues and optimizes workflows consistently.

• Partners with internal support teams to tackle challenges effectively.

• Implements quality assurance procedures.

• Recognizes and promotes cross-program and cross-functional dependencies to ensure successful execution and maximize value capture.

• Establishes best practices and ensures that solution delivery meets established standards.

• Manages within the business case or approved budget by controlling expenditures related to both one-time and recurring costs, while driving ROI to generate value or earnings.

• Generates regular and detailed status updates for senior leadership and stakeholders.

• Anticipates and mitigates risks, dependencies, and obstacles to facilitate effective resolutions.

⛳️ Requirements

• Minimum of 3 years of experience in operations, finance, or technology implementation.

• Strong knowledge of customer journey design and its best practices.

• Demonstrated experience with complex CRM implementation projects.

• Preferred experience with Yardi’s CRM, RentCafé, and related modules.

• Experience in Project Management and Technical Support.

• Experience in planning and executing system changes in a SOX environment is preferred.

• Bachelor’s degree in accounting, finance, marketing, or a related field is preferred.

• Agile, Six Sigma, or PMP certification is strongly preferred.

🏝️ Benefits

• Competitive Base Salary + Annual Bonus.

• Generous Paid Time Off and Holidays.

• Employee Stock Purchase Program – purchase shares at a 15% discount.

• Employer-matching 401(k) Program + Profit Sharing Program.

• Student Debt Program – we’ll contribute up to $10,000 towards your student loans!

• Tuition Assistance Program.

• Comprehensive and progressive Medical/Dental/Vision options.

• Opportunities for Professional Growth.

• And much more!