Business Analyst – Workforce Development Software

This is a fully remote position, open to applicants in United States.

📋 Description

• Participate in client workshops to record workflows (intake/eligibility, enrollment, services, case notes, exits/follow-up).

• Produce clear user stories, acceptance criteria, process maps, and configuration/business rules.

• Collaborate with Product, Engineering, and QA teams to design solutions, clarify scope, and oversee changes in requirements.

• Assist with integrations and data mapping (imports/exports, APIs) along with reporting requirements.

• Organize and conduct UAT with customers; manage defect triaging and validate resolutions.

⛳️ Requirements

• Minimum of 2 years in workforce development with knowledge of program domains (WIOA, labor exchange, eligibility, intake, reporting, performance).

• Excellent facilitation and documentation abilities; adept at converting complex processes into testable requirements.

• Project and grant performance: Develop a repeatable financial operating model for intricate, compliance-driven projects, including budget-to-actual comparisons, burn rates, cost allocation, and overall fiscal performance metrics.

• Client-facing deliverables: Collaborate with our Quality Assurance team to provide accurate, timely, and audit-ready financials that we proudly endorse.

• Financial cadence that fosters trust: Lead monthly closing and quarterly reporting tasks, ensuring predictable outcomes with a clear narrative.

• Controls that enhance momentum: Reinforce controls and compliance while maintaining rapid business progress.

• Strategy and Planning: Convert trade-offs into decisions - forecasting, scenarios, and recommendations that guide our collective direction.

• Cross-functional problem-solving: Collaborate closely with operations and client-facing teams to address financial issues promptly, preventing escalations.

• Scale the team; construct the framework: Assist in positioning us for growth and the exciting chapters that lie ahead!

🏝️ Benefits

• We change lives.

• We’re experiencing rapid growth and seek leaders who desire genuine ownership and impactful contributions.

• We are committed to achieving results while enjoying the process.

• Large enough to be engaging, yet small enough for your contributions to significantly influence the company.