Business Analyst II

This is a fully remote position, open to applicants in California.

📋 Description

• Execute thorough, hands-on analyses to uncover opportunities for enhancing business operations and overall performance within the organization.

• Perform root cause investigations to identify the factors influencing key performance indicators associated with customer experience and internal efficiency.

• Create and sustain essential business metrics, performance dashboards, and regular reports that offer a comprehensive overview of the company's health.

• Establish and monitor key performance indicators (KPIs) to evaluate progress towards strategic objectives, ensuring coherence between operational actions and business results.

• Provide actionable insights regarding trends such as workflow efficiency, resource utilization, customer satisfaction, and service quality.

• Collaborate across various departments, including business, operations, and leadership teams, to convert analytical insights into effective strategies and process improvements.

• Assist in strategic initiatives from the planning phase to execution, ensuring decisions are informed by data and performance is clearly tracked.

• Convey insights and recommendations effectively to both technical and non-technical stakeholders, promoting a culture of analytical rigor and ongoing improvement.

⛳️ Requirements

• A minimum of 3 years of pertinent work experience in a data-focused role (e.g., analytics, business intelligence, business analytics, finance, investment banking, financial/risk modeling, pricing, management consulting, etc.).

• A Bachelor's degree (B.S.) in a quantitative discipline such as Statistics, Mathematics, Economics, Business, or Finance, or a combination of relevant education, experience, and training.

• Proficiency in understanding and addressing complex, open-ended challenges, with the ability to adapt, operate, and succeed amidst ambiguity.

• Experience in data manipulation and summarization using SQL.

• Proven ability to communicate results and insights to cross-functional teams.

• Familiarity with data visualization tools (e.g., Looker, Tableau, etc.).

• Experience in developing forecasting models.

• Proficient in using statistical software such as Python or R.

• Background in the financial technology sector.

🏝️ Benefits

• Health, Dental, & Vision benefits along with savings plans.

• Mac computers and a work-from-home stipend to establish your home office.

• Monthly reimbursement for internet and phone expenses.

• Employee Stock Purchase Plan.

• Restricted Stock Units (RSUs).

• 401(k) plan to assist in retirement savings, plus company matching.

• Comprehensive tuition reimbursement program.

• $1,000 travel allowance on each Earnie-versary for trips anywhere in the world.

• Competitive annual paid time off (PTO) days.

• Generous parental leave policy.