Business Analyst – Automation, AI

This is a fully remote position, open to applicants in Costa Rica.

📋 Description

• Collaborate with teams to analyze existing processes and uncover potential areas for automation and AI enhancements.

• Assist in defining and assessing use cases for automation and AI, ensuring alignment with organizational objectives.

• Convert business requirements into clear and straightforward specifications, encompassing workflows and data requirements.

• Develop and sustain documentation such as process diagrams, use cases, and data flowcharts.

• Partner with product and engineering teams to facilitate the design, testing, and deployment of solutions.

• Aid in monitoring automation projects and adhere to established governance and best practices.

⛳️ Requirements

• A Bachelor’s degree or equivalent practical experience is required.

• 2–4 years of experience in a Business Analyst role or a similar position.

• Familiarity with automation, workflow enhancement, or AI-related initiatives.

• Knowledge of technical concepts such as APIs, data structures, and system integrations.

• Experience with AI or automation tools (including conversational AI, intelligent agents, or low-code platforms) is preferred.

• Excellent communication, problem-solving, and teamwork abilities, with experience in Agile environments.

🏝️ Benefits

• Competitive compensation package along with a bonus plan.

• Comprehensive benefits including medical, dental, vision, and a matching 401K.

• Flexible work environment with options for remote work.

• Flexible time-off policies, including volunteer time off, vacation, sick leave, and 12 paid holidays.