Business Analyst

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Take the lead in identifying how we can fulfill essential needs to assist clients in achieving improved health and human services outcomes.

• Oversee workstreams and teams on IT projects to synchronize solutions with client business objectives.

• Leverage your expertise as an MMIS Subject Matter Expert (SME) and act as a liaison for clients as well as between technical and non-technical staff to convert requirements into tangible results.

• Distribute tasks among teams while mentoring and supervising project team members to plan, design, and enhance intricate business processes and modifications.

• Optimize workflows between clients and technical staff to ascertain, document, and manage the execution of system requirements.

• Ensure quality control by approving and validating test results to confirm that all requirements have been satisfied.

• Function as a reliable advisor and proxy to the functional lead, ensuring the alignment of priorities, risks, and execution across all provider initiatives.

• Serve as the operational backbone for the Provider workstream, facilitating daily execution while allowing leadership to concentrate on strategic priorities.

• Collaborate closely with leadership to convert strategic direction into actionable plans, timelines, and deliverables.

• Provide leadership continuity by stepping in to guide discussions, make decisions, and manage escalations as needed.

⛳️ Requirements

• A minimum of nine years of experience as a business analyst or 'requirements translator' between technical and non-technical personnel within the healthcare sector.

• At least three years of experience with Medicaid and Medicare is required.

• Proficiency in Microsoft Excel's advanced features, such as macros, and/or experience with relational database software.

• Capability to effectively and succinctly translate technical requirements for a non-technical audience.

• Experience in business processes and re-engineering.

• A natural curiosity for solving complex problems and strong interpersonal skills for engaging with and influencing clients and team members.

• A compassionate team leader who inspires and coaches less experienced team members.

• Extensive knowledge of MMIS interchange, with the ability to leverage that expertise for solution design, integration, and issue resolution.

• Strong understanding of Medicaid programs and provider domain operations, which supports effective decision-making and client alignment.

• Skills to provide data-driven insights and recommendations to leadership to aid critical decision-making.

🏝️ Benefits

• Generous, flexible vacation policy.

• Educational assistance.

• Comprehensive health benefits.

• 401(k) employer match.

• Leadership and technical development academies.