Business Advisor

This is a fully remote position, open to applicants in Missouri.

📋 Description

• The Business Advisor delivers industry training and support to franchisees within the assigned region while enhancing profitability, as well as participating in the launch of new stores.

• Develop, promote, and implement a robust Catering program for franchisees.

• Execute the franchisee store Startup Program.

• Optimize restaurant profits at each location through business performance assessments, P&L reviews, training, and evaluations of store operations.

• Supervise the operations of multiple restaurant locations.

• Formulate sales strategies and business development plans.

• Work in conjunction with the marketing team to carry out local campaigns, both active and digital.

• Analyze KPIs and analytics.

• Educate and reinforce the franchise model, systems, and best practices.

• Mentor, train, and oversee hourly employees, management, and supervisors.

• Ensure compliance with safety, health, and business regulations across all branches and the proper operation of essential equipment.

• Collect and compile brand compliance data.

• Maintain brand standards of excellence and service to ensure quality performance.

• Organize and deliver training programs for franchisees to enhance brand awareness within your region.

• Attend regional meetings while completing, maintaining, and processing necessary paperwork.

• Maintain a high level of expertise in all aspects of operations and training.

• Consult with franchisees to identify and define their needs or problem areas and determine the scope of investigation needed for solutions.

• Advise the Brand Leader on issues identified through franchisee communications.

• Follow up with franchisees weekly or bi-weekly to ensure optimal results.

• Compile brand compliance data and assist franchisees in enhancing their brand image.

• Complete, maintain, and process all required paperwork, records, and daily reports.

• Manage daily and weekly scheduling in Microsoft Outlook (at least two weeks in advance).

• Take responsibility for constructing and adhering to instructions for new location setups, demonstrating a comprehensive understanding of necessary tools and their usage.

• Proactively advance initiatives that will benefit the brand and all franchisees.

• Travel 50-75% within and outside the region.

⛳️ Requirements

• A Bachelor's degree (B.A., B.B.A., or B.S.) or equivalent from a four-year college or university; or an Associate's degree (A.A. or A.S.) or equivalent from a two-year college or technical school; or one to three years of related experience and/or training; or a suitable combination of education and experience.

• Proficient working knowledge of Microsoft Office Suite, Internet Explorer or Google Chrome, Customer Relationship Management systems, and scheduling software.

• Familiarity with point-of-sale (POS) software and accounting software is a plus.

• A valid driver's license and appropriate automobile insurance are required.

• A credit card with sufficient available credit to cover expenses is necessary.

• A strong background in the relevant industry and specific production techniques.

• Experience in sales and business operations with the ability to interpret profit and loss statements.

• Restaurant experience is essential.

• Willingness to travel 50-75%, including attendance at Tradeshows, Regional Meetings, and other assigned meetings as necessary.

🏝️ Benefits

• Competitive salary package

• Extensive training to refine your skills at our headquarters

• Opportunities for travel

• Coverage for Medical, Dental, Vision, and Life insurance

• Short- and Long-term disability insurance

• Generous paid time off and holidays

• 401(k) plan with company matching

• Employee Development Programs

• Social events and team-building activities

• Leadership workshops for personal growth

• Recognition for top-performing employees

• Philanthropic opportunities to give back to the community