Building Technology Coordinator

This is a fully remote position, open to applicants in Alabama, +3 more states.

📋 Description

• Facilitate process coordination and tracking for technology operations within designated client accounts.

• Oversee vulnerability remediation efforts, patch tracking, risk prioritization, task delegation, and the escalation of unresolved issues.

• Manage end-of-life designation records and organize scheduling for replacements, exception handling, and lifecycle milestones.

• Ensure accuracy of asset inventory in CMMS/ITAM platforms and collaborate with site contacts, integrators, and product owners for necessary corrections.

• Assist with asset discovery, change requests, package requests, testing documentation, baseline updates, and coordination of release cycles.

• Coordinate with managed services vendors and integrators, monitor commitments, maintain vendor risk registers, and identify delays and third-party risks.

• Oversee work queues and intake triage, monitor operational risks, and drive the resolution of outstanding items.

• Generate leadership dashboards, KPI reports, compliance summaries, end-of-life registers, vulnerability resolution reports, and change-cycle metrics.

• Document governance meetings, including action items, responsible parties, milestones, dependencies, and delivery commitments.

• Maintain operational runbooks, process documentation, and baseline standards.

⛳️ Requirements

• Bachelor's degree in Information Technology, Technical Management, or a related technical field; relevant work experience can be considered as a substitute for a degree.

• Adequate understanding of BMS, OT, and IoT building technologies.

• Practical knowledge of CMMS/ITAM platforms such as ServiceNow.

• Understanding of patch identification, tracking, and baseline documentation processes.

• Familiarity with vulnerability management principles, including CVE scoring, patch prioritization, and end-of-life risks.

• Knowledge of managed services contracting.

• A minimum of 3 years of experience in technology coordination, program management, or IT service management in a large enterprise setting.

• Experience managing multiple concurrent remediation tracks, work intake queues, risk registers, and program milestones.

• Proven ability to produce governance-ready dashboards, end-of-life registers, compliance summaries, and KPI reports.

• Experience in facilitating governance meetings with documented action registers.

• Ability to coordinate effectively among internal IT teams, facility management partners, and external managed service vendors.

• Detail-oriented with a process-driven mindset.

• Strong written communication skills that are clear and concise.

• Candidates must be eligible to work in the United States without sponsorship.

• Preferred: experience within a regulated enterprise environment, especially in financial services.

• Preferred certifications include ITIL Foundation, PMP, or an equivalent program/service management credential.

🏝️ Benefits

• 401(k) plan with company matching contributions.

• Comprehensive medical, dental, and vision care.

• Paid parental leave at 100% of salary.

• Paid time off and company holidays.

• Early access to earned wages through Daily Pay.

• Supportive culture along with a comprehensive benefits package that prioritizes mental, physical, and emotional health.