BSA/AML – Alert Analyst II

This is a fully remote position, open to applicants in Arizona, +5 more states.

📋 Description

• Evaluate and investigate alerts generated by transaction monitoring systems employing a risk-based approach to detect potentially suspicious activities or unusual behaviors.

• Examine transactional activities, payment flows, customer behaviors, and account activities to uncover anomalies, red flags, pass-through activities, layering issues, or unusual patterns.

• Perform customer due diligence reviews utilizing internal systems, KYC/CIP information, transactional analysis, and external research tools.

• Accurately document investigative findings clearly and professionally within case management systems in accordance with BSA/AML documentation standards.

• Create detailed alert narratives that succinctly explain the reviewed activity, investigative steps undertaken, findings discovered, and the rationale for disposition decisions.

• Refer higher-risk, complex, or potentially suspicious activities to the Case Investigation Team for further review and potential SAR determination.

• Preserve investigative documentation and supporting evidence, including screenshots, research findings, and transaction analyses, adequate to support quality assurance, audits, and regulatory reviews.

• Assess transactional history to identify expected versus unusual customer behavior patterns and determine if activities align with product usage expectations.

• Assist with FinCEN 314(a) and 314(b) information sharing requests and support law enforcement inquiries and legal process responses under senior staff guidance.

• Collaborate with Case Analysts, Quality Assurance, Compliance, Fraud, and internal stakeholders to facilitate ongoing investigations and meet operational objectives.

• Achieve established service level agreements (SLAs), productivity standards, and quality expectations for assigned alert queues.

• Stay updated on BSA/AML regulations, OFAC requirements, FinCEN guidance, financial crime typologies, and internal procedures.

• Contribute to ongoing process improvements, procedural updates, training initiatives, and quality enhancement efforts within the Operations Team.

⛳️ Requirements

• Bachelor’s degree in finance, Criminal Justice, Business, or a related field is preferred.

• 1–3 years of experience in BSA/AML investigations, fraud investigations, transaction monitoring, compliance operations, or financial crime analysis is preferred.

• Experience in reviewing transaction monitoring alerts and documenting investigative findings.

• Familiarity with transaction monitoring and case management systems such as Actimize or similar platforms is preferred.

• Strong analytical, investigative, and critical-thinking skills with a keen attention to detail.

• Excellent written and verbal communication skills, including concise and well-supported investigative documentation.

• Ability to independently manage assigned workloads while adhering to established procedures and escalation protocols.

• Proficiency in Microsoft Office tools such as Excel, Word, and Outlook.

• Capability to interpret transactional activities and identify potential suspicious behaviors, red flags, or financial crime indicators.

• Adaptable, organized, and open to feedback in a dynamic operational environment.

🏝️ Benefits

• Health insurance

• 401(k) retirement benefits

• Life insurance

• Disability benefits

• Paid time off

• Annual performance-based incentive opportunity