Box Office Attendant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Assist customers at Ticketmaster venues in a friendly, knowledgeable, and efficient manner

• Offer information, respond to inquiries, and process ticket purchases using credit cards, cash, EFT, or cheque payments

• Consult with the Ticketing Operations Manager or Admin Manager as necessary

• Stay updated on current and upcoming events available through the Ticketmaster network

• Address customer questions regarding events on the Ticketmaster network

• Function as part of a roving team, providing mobile customer service and transaction assistance

• Handle cash transactions and ensure accurate balancing

⛳️ Requirements

• Experience working with diverse individuals from various backgrounds

• Strong customer service background with proven face-to-face interpersonal skills

• Excellent communication abilities, both written and spoken

• Willingness to work on a rotational schedule and demonstrate flexibility

• Capability to verify numerical data entered and identify discrepancies in accounts

• Experience in cash handling with a track record of balancing takings

• Previous experience in ticketing is preferred but not mandatory

🏝️ Benefits

• Supportive environment that encourages you to bring your whole self to work

• Opportunities for professional and personal development

• Exposure to new experiences and learning from talented colleagues