Box Office Attendant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Assist with customer ticketing requirements.

• Address customer needs at Ticketmaster venues.

• Provide information, respond to inquiries, and facilitate ticket purchases.

• Collaborate with management to ensure a high level of customer service.

• Stay updated on current events within the Ticketmaster network.

• Operate within a mobile customer service team.

• Manage cash transactions and ensure accurate balancing.

⛳️ Requirements

• Strong customer-centric approach.

• Significant experience in customer service.

• Proven face-to-face interpersonal skills.

• Excellent communication abilities, both verbal and written.

• Effective listening skills.

• Willingness to work on a rotating schedule and be adaptable.

• Numerical skills to verify entered data.

• Problem-solving abilities to effectively gather information from customers.

• Proficiency in computer applications, particularly Windows and Excel.

• High accuracy in typing skills.

🏝️ Benefits

• Opportunity to attend free live events through our unique employee ticketing program.

• Generous vacation policy.

• Comprehensive healthcare coverage.

• Retirement plan benefits.

• Assistance with student loan repayment.

• Tuition reimbursement options.

• Six months of paid caregiver leave for new parents, including those fostering.